churchwa

I am now so pissed off with my service center. They had to take of off the intercooler and turbo to fit my PPP on my STi8. Then they did not even offer me a car for the weekend. I was screaming at them down the phone, there is now way on earth I am paying full price for it.

206CC

Yes the intercooler has to be removed to get at the turbo heatsheild and downpipe bolts.. But I can't see why the they had to "Remove" the turbo..!!

The complete PPP kit can be installed within 3 hours or so.. Well thats the time that it takes me :0)

Scooby Tech

Yorkie

Had mine fitted in under 1 day and I even got a loan car while it was being done

rb5 286

iTrader: (2)

they only need the car for a half a day

churchwa

Thanks for all the consoling remarks guys?!?

scoobyboy

the only reason i can think of to remove the turbo would be if one of the studs sheared off. i've done a couple on cars with less than 5000 mls and both had a stud that cracked off nice but after a couple of turns locked solid and eventually sheared the stud. they are even worse on older cars .

Josh L

Mine took about 2 hours or so. Even if a stud sheared, anything more than a day is OTT IMHO

Josh

scoobyboy

yep i agree it's not hard to fit at all

churchwa

The stud did sheer off, that is exactly what happened. But 8 day is somewhat excessive.

T5NYW

iTrader: (4)

I agree should have only taken a couple of hours for a stud to break off half a day +

I can only assume

1) Thread in the Turbo casting is Fecked and replacement Turbo sought.

2) Trying to retap the hole broke tap off and sent out to get it removed by a spark eroder.

or Both

Tony

Brun

Why don't you go to the Gararge and demand to see your car?

matty01

Brun is right,there's nothing quite like having a look at the vehicle in the flesh,don't ask though ,if possible just wander into the workshop(back entrance if possible[the worst they can do is say sorry you can't come in]) and mosy on over to the car ,ask a mech. 'who's dealing with this one ,mate' and take it from there but don't get angry with any mech.'s (bad idea) , 8 days is a disgrace ,but at least you'll get it from the horses mouth and not a 'cover' story from a service mgr.

churchwa

The thing is, they are an honest dealer, they are just used to big open engines Like Rollers and Bentleys. This is the first Subaru they have ever sold, and the first PPP they have ever fitted so they keep on telling me how they dont want to mess it up. They also want to do tests on it afterwards to make sure that it is not overfuling etc etc. I think they might have seen taking the intercooler off as a last resort. (They were scared)

Do you think i am in the right to ask for a discount?

judgejules

I'd tell them to stick in on a trailer and ship it to a scooby garage that know what they are doing, get them to pay for all costs in doing so and refund you some for the time/grief etc.

To be honest, if they want to service scoobies, they should have one they work on in house before they go working on customers.

Thats just taking the mick...

~Jules

T5NYW

iTrader: (4)

Churcha,
It's not rocket science to fit PPP only fitting an exhaust system, upgraded fuel and replace the ECU for gods sake. The fuel pump being the worst job
If they are worried about fitting PPP, what will happen if they have have to do something serious like..... the 'Bright' switch not working

Tony

PS
I am lucky have a choice of 3 dealers within 50 mile radius and did choose who gave the car and me the best service, but certainly wasn't the closest

[Edited by T5NYW - 4/13/2003 10:31:14 PM]

Andy W

Mine was to be fitted about 10 days ago, but ECU was faulty, replacement arrived on Fri to be fitted tomorrow.

Andy

Yorkie

Actually 4 hours to be precise

[Edited by Yorkie - 4/12/2003 7:49:45 PM]