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Renewing RAC Trackstar on STi7

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Old 25 April 2003, 06:40 PM
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towzer
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As the STi7 UK came with 1 years Trackstar cover as standard, does the RAC write to you and remind you to renew or is it up to me to contact them?

Phil
Old 25 April 2003, 06:43 PM
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Iain Young
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They sent me a letter with renewal information etc...

Iain
Old 25 April 2003, 06:47 PM
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towzer
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how long before the expiry date did they contact you? I've got about three weeks left.

Can you remember how much an additional year cost?

Thanks,

Phil
Old 25 April 2003, 07:10 PM
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Neil Smalley
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Phil

Got mine back with a week to spare. Cost me 120 quid inc VAT.
Old 25 April 2003, 08:13 PM
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Iain Young
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They sent me mine about 2 months beforehand. I had already signed the direct debit forms (when I picked up the car) so they just sent me a letter to let me know the date they were going to start taking payments on.

Iain
Old 25 April 2003, 09:55 PM
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Phil Harrison
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I renewed recently - paid £320 for the lifetime Subscription. I wasn't too pleased, however, that there was no credit against that for the sum (whatever it was) that S-UK will have paid for the first year

It got quite close to renewal date without my hearing from them, so I rang in. The Customer Service was really efficient, and sorted things out in no time.

Phil
Old 27 April 2003, 07:04 PM
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nraponi
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I got to 2 days before the renewal (i.e. Friday when it expired on the Sunday...) and had to call them as no documentation had arrived. I ended up having to pay by credit card there and then.

Oh yes - and that was 2 weeks after I'd already rang then enquiring where the paperwork was....

Nick
Old 27 April 2003, 07:10 PM
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TonyBurns
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You will still have to pay the warranty (even with lifetime subscription) which is around 32 quid per year.

Tony
Old 27 April 2003, 07:15 PM
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pjhsid
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Is anyone else worried that their tracker isn't working? I didn't have to do much to change over the owner details when I brought my Subaru.
Can you ask them to check it or something?

pjhsid
Old 27 April 2003, 07:48 PM
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scoob_babe
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just call them up and they can check the location of your car!
I did this when I read the leaflet that came with it and wondered why I didn't have an extra fob for arming it for the service that I thought I had paid for. That'll be because it is all wired up together into the scoob keys!
Totally efficient and almost located it to the actually spot in the carpark it was in!
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