What would you do?
#1
Hi all!
I paid good money for a demonstrator with very low mileage(1.5K) which was known to have an over-reading speedo.....dealer agreed to rectify the problem prior to delivery to me. This did not happen and I'm now in the position of having paid cash for a car with an incorrect odometer reading and a faulty speedo(The mileages recorded in the service history are wrong too). The dealer today failed to correct the problem and I declined to drive home in the car because, apart from anything else, it contravenes The Road Traffic Act.....I'm told that the dealer committed an offence in supplying me with such a car.
Do I have a clear case for rejecting the car and asking for a full refund or should I try to agree some compromise?
I'd really appreciate your help here....
Thanks
DBM
I paid good money for a demonstrator with very low mileage(1.5K) which was known to have an over-reading speedo.....dealer agreed to rectify the problem prior to delivery to me. This did not happen and I'm now in the position of having paid cash for a car with an incorrect odometer reading and a faulty speedo(The mileages recorded in the service history are wrong too). The dealer today failed to correct the problem and I declined to drive home in the car because, apart from anything else, it contravenes The Road Traffic Act.....I'm told that the dealer committed an offence in supplying me with such a car.
Do I have a clear case for rejecting the car and asking for a full refund or should I try to agree some compromise?
I'd really appreciate your help here....
Thanks
DBM
#2
At the end of the day it's under warranty, so press them to get it sorted. They should be able to get 99% of parts in 24hrs, and I would have thought they should go the extra mile having just sold you the car.
If this fails contact Subaru UK.
David
If this fails contact Subaru UK.
David
#3
Hi Shark...you supplied me with PPP in 2001
The thing is....it's an Evo!
The service experience so far is making me regret moving to the dark side.....Scooby dealers in my experience have always been good to excellent!
I'm concerned about the effect of all this on future resale....I need to know my rights.....???
Cheers
DBM
The thing is....it's an Evo!
The service experience so far is making me regret moving to the dark side.....Scooby dealers in my experience have always been good to excellent!
I'm concerned about the effect of all this on future resale....I need to know my rights.....???
Cheers
DBM