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19L of fuel in a 18L tank?? (Is shell ripping people off)

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Old 05 September 2006 | 01:38 PM
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Default 19L of fuel in a 18L tank?? (Is shell ripping people off)

Is this at all possible?

My brother went to the Shell in Petrol pump in Barking to fuel up...His bike can take 18L of fuel.. and filled up with 19L he paid for near 1.5L of fuel that can not possibly fit into the tank!


Shurley there is something wrong here as he had some fuel in the tank before he got to the pump...
Old 05 September 2006 | 01:48 PM
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perhaps the extra litre is the pipe that runs from the opening to the tank??
Old 05 September 2006 | 02:31 PM
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isnt there a reserve on bikes?
Old 05 September 2006 | 02:35 PM
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fishy
Old 05 September 2006 | 02:51 PM
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Originally Posted by EVOLUTION
isnt there a reserve on bikes?
Yes but it does not exceed the amount of Fuel a Tank can hold.
Old 05 September 2006 | 02:55 PM
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i see



well then hes been ripped off then, or maybe the tanks capacity is right, i know my blobeye tanks isnt entierly correct, it holds about 2.5 ltrs more.

That was from bone dry, it actually ran out on the forecort
Old 05 September 2006 | 03:05 PM
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There are rules about weights and measures. If he's not happy then he should speak to trading standards, they may check the accuracy of the pump. I think it is a serious offence if the pump is charging for more fuel than it actually delivers so would expect they are checked and calibrated regularly.
Old 05 September 2006 | 03:10 PM
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Never owned a bike yet that had more capacity than was claimed for it. Whilst it's possible for the tank to be bigger than stated I think it's more likely there was something wrong with the pump.
Old 05 September 2006 | 04:22 PM
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Makes you wonder if they are all like that. How would we know? I just pump fuel in until it's full and take the reading as correct.

If it is going on, I wonder if the Government know about it? Knowing Labour, they probably suggested it to get more tax money off us.
Old 05 September 2006 | 06:48 PM
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and there must have been some left in the bottom of his tank, unless he ran out and rolled on to the forecourt
Old 05 September 2006 | 07:33 PM
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There must be some tolerance when manufacturing the tank ie +/- a certain %age. Any manufactured product has a tolerance when it is built. Say that was 10% then the tank could hold 18 + 1.8 = 19.8 litres? A litre is only a bottle of milk so isn't that big. Some tanks could also be smaller ie -10%?
Old 05 September 2006 | 07:38 PM
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Originally Posted by Terminator X
There must be some tolerance when manufacturing the tank ie +/- a certain %age. Any manufactured product has a tolerance when it is built. Say that was 10% then the tank could hold 18 + 1.8 = 19.8 litres? A litre is only a bottle of milk so isn't that big. Some tanks could also be smaller ie -10%?
+/- 10% ? I would seriously hope that manufaturers of bikes/tanks work to much tighter tolerances!
Old 05 September 2006 | 07:38 PM
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Originally Posted by stilover
If it is going on, I wonder if the Government know about it? Knowing Labour, they probably suggested it to get more tax money off us.
Fuel tax is paid at source. Fraud would be FAR too tempting otherwise.
Old 05 September 2006 | 07:47 PM
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Originally Posted by SamUK
Is this at all possible?

My brother went to the Shell in Petrol pump in Barking to fuel up...His bike can take 18L of fuel.. and filled up with 19L he paid for near 1.5L of fuel that can not possibly fit into the tank!


Shurley there is something wrong here as he had some fuel in the tank before he got to the pump...

If it is a scam that would be highly likely from that garage, I wouldnt touch it with a barge pole
Old 05 September 2006 | 07:49 PM
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Originally Posted by Anders_WR1
and there must have been some left in the bottom of his tank, unless he ran out and rolled on to the forecourt
No he was in the reserve...so can say there was still near 0.5L in the tank. so he paid for over 1.5L of fuel that the tank cant take...

4L is the reserve however where 18L is the full capacity of the tank (which includes the reserve)
Old 05 September 2006 | 07:51 PM
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Originally Posted by cookstar
If it is a scam that would be highly likely from that garage, I wouldnt touch it with a barge pole
Its possible...though this is one thing people never notice nor check...
Old 05 September 2006 | 07:51 PM
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perhaps it has something to do with the density of the fuel, is fuel more dense at lower temps so theoretically you could put more fuel in the same amount of space if its colder?
Old 05 September 2006 | 07:54 PM
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Originally Posted by SamUK
Its possible...though this is one thing people never notice nor check...

Being shortchanged is one common and well known prob with that garage, I was also handed a packet of Duty free cigs and charged full UK rate, they were handed back.

I wish I had contacted customs now
Old 05 September 2006 | 08:23 PM
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If it has a reputation, just tell trading standards. The garage isn't allowed to rip off punters after all!

Note - can a bike really still be moving on a fuel level that equates to half a bottle of milk?!!!

TX.
Old 05 September 2006 | 08:35 PM
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happened to me on my bike had a 10 ltr tank on bike and the pump said 13 ltrs, went in and complained and they just said the pumps are flow meters so they cant lie???????
Old 05 September 2006 | 08:40 PM
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will check with my brother, i think he called Shell direct and they were not very helpfull....said its a Franchise and will have to write to the owner of the pump in question...
Old 05 September 2006 | 08:45 PM
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Originally Posted by SamUK
will check with my brother, i think he called Shell direct and they were not very helpfull....said its a Franchise and will have to write to the owner of the pump in question...


I hope he has a translator
Old 05 September 2006 | 08:48 PM
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Why not just go and fill up a 5 litre can and see what the pump reads?
Old 05 September 2006 | 09:03 PM
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Pretty simple Sam. You get a verified measure of ten litres or whatever and fill it.
Alternatively, ask trading standards to do a check because of your concerns.

Chances are that the tank is 18 litres or whatever plus a reserve. Guessing the accuracy of a fuel pump based on the amount you or your brother think should go in a motor bike fuel tank is not very scientific or accurate and could be potentially very embarrassing.
Old 05 September 2006 | 09:31 PM
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I use to be involved in the running of a few petrol stations.

Petrol pumps cost up to £20k each, the designed is approved by UK Trading Standards.

The flow meters are sealed by the local Trading Standards when the pumps are installed, and then approx. once a year Trading Standards arrive without warning and take 5, 10 and 20l from each nozzle into special measured containers, they also check the seals are all intact.

Petrol pumps are allowed by law to give very slightly over measure but not under measure.

I would be 99% certain that your tank holds more than the manufacturers state, why would anyone complain to a manufacturer that their petrol tank is bigger than they expected - it would only be an advantage.

If in doubt contact your local trading standards, they will normally visit the site, inspect / test the pumps and advise you of your findings.

E.
Old 05 September 2006 | 09:40 PM
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https://www.scoobynet.com/overcharge...l-t540836.html
Old 05 September 2006 | 11:54 PM
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Originally Posted by miltski
perhaps it has something to do with the density of the fuel, is fuel more dense at lower temps so theoretically you could put more fuel in the same amount of space if its colder?
this is correct fill up late at night when its cooler and you will get about 50p more fuel(watched this on tv some time ago)
Old 06 September 2006 | 01:35 AM
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Originally Posted by shoobydoo
this is correct fill up late at night when its cooler and you will get about 50p more fuel(watched this on tv some time ago)
I reckon that's bull. The fuel is stored underground and I doubt the temperature changes much down there. Even if it does change by a couple of degrees, the change in volume would be tiny.
Old 06 September 2006 | 10:22 AM
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I know last year when I filled up at a couple of garages, the number of litres x the litre cost added up to less then what Iwas charged. (one was a shell and the other was a Sinsburys)

i.e. it was as if the garages had set their tills to a higher pence per litre than the pump was delivering or the pump wasn't counting correctly.

Only thing was, it was a few weeks after when I noticed so thought it was too late to do anything about it.

Now when filling up I always, when possible, use the same garage I know is OK and I also always stop at multiples of 10 to check that 10 x litre p is what is shown on the pump.

Cheers
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