Swede-STI

Hi,

I wondering what the obligations are as a car seller in UK against a buyer from outside the country?

Regards
Johan

movi-star

iTrader: (1)

Did you go see the Evo's? How were they?

Swede-STI

I bought the one with white rims. It broke down on the way home and the seller takes no responsibility of what happened.

I am not glad at this moment I can tell. Therefore I want to know what I can do as a foreigner about this? Probably nothing I guess

PaulC72

Maybe I am wrong, but surely a UK dealer has to give the same service to anyone even if they are not living in the UK, after all they are governed by the UK laws when trading in the UK, I would have thought the dealer providing it was a proper dealer would have to offer a warrenty of a minimum 3 months however what that covers is any ones guess & if the part that caused the breakdown was not covered then I think you would be on your own, as general breakdowns would be the buyers responsability, however as a good will gesture you would think the dealer would bend over backwards to help the recent purchaser out as if it has only just left their dealership it woud be bad press if soemone mentioned their name to a newspaper etc ;-)

Probably does not help, wish you all the best sorting it out.

movi-star

iTrader: (1)

Where they a proper Garage/trader? Did you get any sort of warranty? Whether your from Sweden or not if they are a genuine garage/trader they should try and help you.

What caused the car to brake down?

Swede-STI

My first impression was that they were genuine. The problem is that the car is overheated all the time. So I hope it´s just the thermostate or waterpump. The nightmare is if it´s the top sealing that it broken.

I only got the answer that the car was ok when we took off and that I have no warranty at all. The car overheated just two hours from there in Newcastle...They must have known about this.

First I want Mitsu in Sweden to take a look at the car. After that I will know what´s wrong and can go from there.

Swede-STI

Exactly, said that also. I will let You know what happens. Internet is a small world.

clintyboy12

If it's a dealer then they are bound by the sale of goods act as per this item on autotrader:
http://www.autotrader.co.uk/CARS/buy...dvice_ba-2.jsp

This means that the goods (in this case your car) must be as described, and meet an acceptable standard.
Here's some more info from the autotrader site:
http://www.autotrader.co.uk/CARS/buy...dvice_ba-8.jsp

I think, assuming that you bought from a dealer, you should be able to get somewhere on this info since the car was obviously not fit for it's purpose, unless the dealer made you aware of any faults when he/she sold it to you.
As stated previously, does not matter who it was sold to, nationality-wise. They are bound by this Act.

Hope this helps
Chris

Swede-STI

Thanks :-) I appreciate that.

Regards
Johan

Swede-STI

Now we have located the faults of the car.

The radiator was temporary fixed just to hold a couple of miles :-( The thermostat is also broken. Even the waterpump doesn´t work as it should. I really hope that the enginge is not broken :-(

So today I had to order a new radiator, new thermostat and a new waterpump.

The company that sold me the car says that it´s my fault and that the car worked when I bought it!!! Damn I´m really pissed today.

I know for sure, I will not be a returning costumer. When a company sells a car to a buyer that they know are a very frequent visitor both at Scoobynet, Nasioc and a little bit on Lancerregister. Why don´t they think a second time before screwing such a costumer?

Regards
J

clintyboy12

If that is the case I would think that you would be better off returning the car and demanding your money back stating that it was not fit for purpose. Of course it makes it easier if you reside in the same country. I doubt you will get much joy in recoving the cash you outlay for repairing the bits you have found at fault.
Also what if the engine is buggerd? You would be throwing good money after bad. Would suggest getting that checked out as well.

What time scale has all this happened in? From the posts I am assuming fairly recently. Also what type of dealer was in? A main dealer with a reputation (not likely from what you have said) or a sole trader / back street garage ? Perhaps best you can do is make sure no-one else on here buys from them (though not sure of the legality of that, slanderous or libellous behaviour perhaps?!)

How much did you spend on the car if you don't mind me asking?

Swede-STI

Hi,

We payed around 5200 pounds for the car. The car has a lot of extra on it som that´s why it has a little bit more pricy tag.

We will run a test on it to make sure that the engine is safe. I got a engine diagnostic paper when I bought the car and that should proof that the car was good....bugger...

To return the car it cost me around 700 euro again. The car can´t be driven a long way without failure so thats out of question :-( will be to costy.

If the car wont run after we have changed all the bits, I´m thinking of selling it in parts just to make out as much money I can.

I don´t want to tell the company name yet. They will have another last chance to make up for this mistake. If they don´t I will post up everything both here and on Lancer register.

Regards
Johan

RMA26

This sucks, they should at least agree to sort the car

Swede-STI

Here are a copy of a post I added on Lancer register tonight, I´m really pissed off now because off sellers that are not honest.

"Hi,
I were in England 3 weeks ago and bought a white EVO III GSR that was for sale in the sales apartment of Lancer register and on Autotrader.
When I first saw the EVO on pictures I told myself that one is perfect for my girlfriend. So after talking with the seller I decided to buy a ticket with flight to Manchester to check the car out IRL.

When we arrived the car stood there and I was breathless, the car was real mint outside and inside. After a quick testdrive we decided to buy the car. All the papers and the money swapped from buyer to seller. After an hour me and my friend headed for Newcastle with the bright white EVO.

After 2 hours of driving the engine temp started to rise. We decided to take off to a petrol station and check the coolerwater. After a quick look I saw that there was not much water in the cooler. I thought for myselt that the seller had forgot to put in water because he said that he usually don´t drive his car to much. So we poured into maybe 2 litres of water then continued to Newcastle.

At the morgning when we checked out of the hotel I took a look in the cooler again and it looked all right. I poured down maybe 2 dl of water. A friend of mine that I spoke to said that there could be air in the system, that´s why the water had lovered a little bit.

We headed to the ferrey and took off to Sweden. When we drove off the ferrey in Gothenburg the car started to rise again in temp. I decided to stop at a petrol station again to fill up the cooler. After that we drove maybe 1 hour of driving, the car started to rise in heat again. Now I was real sick about the car and I called a tow car (120 pounds), the guy in the tow car looked at the car and he said - This car is repaired with sealant in the cooler. Now I began to feel real mad and used, why can´t a dealer be honest??? Could´nt they have said anything about the cooler?

We took the car to Stockholm and looked at is at Mitsubishi. The cooler was completely rusted and broken. The thermostat is also damaged because of the sealant. The water pump is broken and sounds odd. I heard that sound when I bought the car, but did´t know that It was the waterpump that sounded bad. The worst thing is that the head sealant is totally broken so all the water goes into the exhaust. A real costy repairing awaits me now. I have already bought a new cooler, thermostat, waterpump.

What shall I do? I wan´t some compensation of the seller about this. That is the only right for him to do. The cost now that I have paid this 2 weeks for a car that I can not drive is around 700 pounds, and there will be a 700 more for the repairing of the head gasket.

I´m real pissed right now about this and I wanted to write down my anger here. Anyone here that know about the laws in England and whick government I can contact to get help about this?

Just because I don´t live in England it does´nt mean that a seller can do what he want.
Regards
Johan"

andythejock01wrx

Hi Johan,

hin mor dhu ? Not "bra" I suppose. Clintyboy gave you some good information.

I see two possibilities - either contact a Citizens Advice Bureau and ask their opinion (just phone UK Directory enquiries for the number ie 118 500)
or phone a solicitor in the UK and ask if you have the same rights as a British citizen. I think you have, but the difficulty will be if the seller is unable to inspect the vehicle themselves and therefore is not given the opportunity to repair it themselves

Sorry you had these problems on our Island !

Andy

PS Jog gillar Svenska Scheyer !!

WHEELSHOP0_0

Hi Johan, This SUCKS! most car dealers are ordinary blokes but some are Tw*ts, however none of that helps you, your rights are the same as a UK citizen and as such the item/product/service you purchase must be of merchantable quality and fit for the purpose in which they were intended. this is the law and is not open to interpretation from the dealer. The car must work as a car or its not fit!! You have to give them an opportunity to make reasonable attempts at repairs, if you have had reputable dealers inspect the car and estimate its repair costs your choice is to contact the sellers and tell them this info. And tell them if the car is returned to them and the facts are as you say. They will be liable for your costs. If they knew about the problems before they might offer to pay a proportion of your repair costs as this would be less than they are actually liable for. I wish you well as every Swede I have ever met has been a Gent. (Henrik Larsson is my hero) beside the point I know but I feel for you.Good luck you are right.

Swede-STI

We opened the engine a couple of days ago. The head gasket was blown on both the 4:th and the 3:th cylinder.

So the parts that has been ordered is a new head gasket, all engine gaskets, cam belt, servo pump belt, alternator belt, radiator, waterpump, thermostat etc. The head was also needed to be restored. I will pick up the restored head today. After all of this I hope that the car will work. It will contain almost 90% new parts in the engine now.

The money that I have spent on the car after the bought is about 1500 pounds. I have talked with the seller again and he refuses. I think that there are no needs anymore to argue with him because I will not get anywhere with this. The only thing I know Is that there will be no more affairs of new cars with him.

Regards
J

G00ner

I expect the seller was glad you were taking it back to Sweden, he probably thought he would never hear from you again.

Can't you speak to somebody at your end first? don't you have a trading standards or similar at home?

In hindsight you could have paid an independant specialist to look at the car first before you even considered buying it.

It's certainly worth emailing our trading standards and seeing what advice they have, they would probably know a solicitor that specialises in these cases.

David Lock

I don't think anyone has mentioned Trading Standards? Have you got any pals over here who could 1) Find the appropriate Trading Standards office and 2) Maybe have a preliminary chat with them on your behalf.

On the face of it you have a valid claim against the dealer; the problem being what to do about it!! Dealers have a lot more responsibility than they like to admit.

Subject to Trading Standards and Citizens Advice I would be inclined to get on to a suitable solicitor and perhaaps a couple of letter might be enough. Good luck.