rarrrr im friggin fuming
15 October 2007 | 04:03 PM
#1
rarrrr im friggin fuming
you would'nt think it was so hard to get bits for your but it bloody well is
going back a couple of months now i bought an sti 6 spoiler from a seller on ebay (subaru_org_uk) and when it arrived i contacted them to know how displeased i was, the spoiler was advertised as "a perfect fit" and the bottom part of it was bowed that much that there was a 2" gap between it and the boot lid also the upper and lower halves did not match properly and the hole for the brake light is that big that the brake light just falls out
they said they wouldn't give my money back and couldn't give me a replacement as the one i had was the last one they had and this was the start of a lot of arguing and a lot of emails to paypal to try and get my money back
so this is all still up in the air and i want to get my car in the bodyshop and get it sorted so i thought instead of mucking about with copies i'd buy an orginal spoiler, so i got in contact with City Auto Salvage - Breakers of Japanese vehicles including Honda, Nissan and Toyota as they have lots of imprezas that they are breaking and i paid a bit more for the spoiler but it seemed worth it to get an original one
now this morning it turned up and RaRRRRRRRRRRRRRRR its a copy too and what makes it worse is that its from the same company i got the first one and its even from the same mold and fits just as badly, ive now contacted them and they wont refund my money as they said i asked for a spoiler and they sent me a spoiler
right about now im just about to explode and im sitting here nearly £400 out of pocket with 2 spoilers that are no good for anything
i would urge everyone to stay well clear of these people
going back a couple of months now i bought an sti 6 spoiler from a seller on ebay (subaru_org_uk) and when it arrived i contacted them to know how displeased i was, the spoiler was advertised as "a perfect fit" and the bottom part of it was bowed that much that there was a 2" gap between it and the boot lid also the upper and lower halves did not match properly and the hole for the brake light is that big that the brake light just falls out
they said they wouldn't give my money back and couldn't give me a replacement as the one i had was the last one they had and this was the start of a lot of arguing and a lot of emails to paypal to try and get my money back
so this is all still up in the air and i want to get my car in the bodyshop and get it sorted so i thought instead of mucking about with copies i'd buy an orginal spoiler, so i got in contact with City Auto Salvage - Breakers of Japanese vehicles including Honda, Nissan and Toyota as they have lots of imprezas that they are breaking and i paid a bit more for the spoiler but it seemed worth it to get an original one
now this morning it turned up and RaRRRRRRRRRRRRRRR its a copy too and what makes it worse is that its from the same company i got the first one and its even from the same mold and fits just as badly, ive now contacted them and they wont refund my money as they said i asked for a spoiler and they sent me a spoiler
right about now im just about to explode and im sitting here nearly £400 out of pocket with 2 spoilers that are no good for anything
i would urge everyone to stay well clear of these people
Last edited by fastfu; 15 October 2007 at 04:12 PM.
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15 October 2007 | 06:30 PM
#8
Just wait for an original to turn up, then don't haggle on price, just go and buy it. I bought an original V5 from Grade A breakers for about £220 last year. I also have the top half of both a P1 and a V6, so I'm spoilt for choice!
15 October 2007 | 06:40 PM
#10
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15 October 2007 | 07:05 PM
#11
Under the Distance Selling Regulations you can return any new item bought mail order from a business for whatever reason you like ( can be because its crap, you just didnt like the colour, found a cheaper one somewhere else - doesnt matter as its none of the sellers business ).
The specfics will vary depending on what T&C the seller has ( these have to be advertised in advance of you buying ), you may have to pay to return it at your own cost, and they can deduct a reasonable restocking fee, but they cant refuse to let you return it as long as you contact them within a reasonable time ( normally 7 days ).
So if you havent left it too long, phone them up and tell them you are returning it under the DSR and will expect your refund - return it insured by courier so they cant claim they never received it. Once they have had it back, they will have 30 days to refund, if they still dont, then you can start a claim through the small claims court.
I would try using this first as if you just go straight to the small claims court you should win, but expect to wait up to a year to see any money back !
The specfics will vary depending on what T&C the seller has ( these have to be advertised in advance of you buying ), you may have to pay to return it at your own cost, and they can deduct a reasonable restocking fee, but they cant refuse to let you return it as long as you contact them within a reasonable time ( normally 7 days ).
So if you havent left it too long, phone them up and tell them you are returning it under the DSR and will expect your refund - return it insured by courier so they cant claim they never received it. Once they have had it back, they will have 30 days to refund, if they still dont, then you can start a claim through the small claims court.
I would try using this first as if you just go straight to the small claims court you should win, but expect to wait up to a year to see any money back !
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