Flat4 online
16 February 2009, 03:49 PM
#2
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They are ok,
I wouldn't order anything that you need urgently, i've ordered a few bits that have taken ages to arrive.
That was about a year ago, things might have changed now
I wouldn't order anything that you need urgently, i've ordered a few bits that have taken ages to arrive.
That was about a year ago, things might have changed now
16 February 2009, 03:51 PM
#4
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ive just ordered a few bits off there they seem good at answering emails. slow at postage tho i ordered on the 6th of feb and had an email to say they posting on 14th of feb so hopfuly they should be at home by the time i get home thursday
16 February 2009, 03:52 PM
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Trending Topics
16 February 2009, 04:00 PM
#8
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There's usually a few threads a week complaining of flat4online delays, usually in the region of months and months.
Like they said don't use it if you have to have the parts in the same year you ordered them
Like they said don't use it if you have to have the parts in the same year you ordered them
16 February 2009, 04:13 PM
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to be fair, postage is a bit late..or delayed, i did have a problem with him christmas time.. but this was due to manufacturer not posting over the period
but when i asked for refund, i got it within 2 days , so it could have been a genuine mistake with me, never had problems in the past, always arrived within a week
but when i asked for refund, i got it within 2 days , so it could have been a genuine mistake with me, never had problems in the past, always arrived within a week
16 February 2009, 04:17 PM
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ive had reasonable service from scott,
anything he couldnt get me,he paypalled the money back within minutes...
some items can take a while especially amercian stuff(perrin,as power)
anything he couldnt get me,he paypalled the money back within minutes...
some items can take a while especially amercian stuff(perrin,as power)
16 February 2009, 04:37 PM
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i wouldn't order anything from him.i had a right fekking game with him pissing me about,lying to me, sending me half the order i had asked for not returning my messages,in the end i had enough and asked for a refund which took about 6 weeks to sort out.
16 February 2009, 06:19 PM
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I have never used them but..... I have read more negative posts about them then positive ones.
As said above it would seem the lead time is the problem. I am not sure if they keep stuff in stock or stock per order.
They are fairly close to you I think, you could always email and ask if you can pop in.
As said above it would seem the lead time is the problem. I am not sure if they keep stuff in stock or stock per order.
They are fairly close to you I think, you could always email and ask if you can pop in.
16 February 2009, 06:31 PM
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i know this is off topic but do u ever hear of a body shop being praised for a good job? its always the **** jobs that everyone hears about. i think every buissness has an awkward customer at some point an it puts there rep down a tad. not saying anyone is an awkward customer just that there always is one my 2 worth.
16 February 2009, 06:44 PM
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Always found scotts prices to be good and delivery is included, However I think itd be better if he listed what he had in stock rather than accept payment for an item he doesnt have and then keep you holding on for delivery.
Ive only had one issue with flat4online and that was a problem with getting an apexi induction kit eventually I took 2 other items in exchange.
Other than that I'll keep going there.
Ive only had one issue with flat4online and that was a problem with getting an apexi induction kit eventually I took 2 other items in exchange.
Other than that I'll keep going there.
16 February 2009, 06:49 PM
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I think ginger321 is right,
I went on there thinking everything that was listed is in stock, I didn't know it was going to take 6 weeks for my item to arrive nor was I informed of this.
Everything on the site includes delivery so there is some good deals on there, my problem is that when i eventually get the money to buy something I want it yesterday.
I went on there thinking everything that was listed is in stock, I didn't know it was going to take 6 weeks for my item to arrive nor was I informed of this.
Everything on the site includes delivery so there is some good deals on there, my problem is that when i eventually get the money to buy something I want it yesterday.
16 February 2009, 08:40 PM
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I've never had any problems with them, quick delivery and good service. BUT some have.
I'd give them a call/email, ask them if what you want's in stock, and get a delivery time.
I get the impresion some of the parts are ordered from china/japan/states when he gets an order, which will take a while.
I'd give them a call/email, ask them if what you want's in stock, and get a delivery time.
I get the impresion some of the parts are ordered from china/japan/states when he gets an order, which will take a while.
16 February 2009, 08:52 PM
#17
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lol dont bother save your self the hassle & the little you MIGHT save will be quickly lost with time spent on the phone emails etc trying to find out when the item will turn up, which can be anytime from 2 days to three months.
Richard
Richard
16 February 2009, 09:27 PM
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i know this is off topic but do u ever hear of a body shop being praised for a good job? its always the **** jobs that everyone hears about. i think every buissness has an awkward customer at some point an it puts there rep down a tad. not saying anyone is an awkward customer just that there always is one my 2 worth.
17 February 2009, 08:17 PM
#19
Tried using him a few months back, then circumstances changed and had to cancel the order, will only pay back by Cheque even though I paid him via Paypal 
From what i have read he is slow at sending stuff out. But if you have a look at the disclaimer on his Website, he mentions this
From what i have read he is slow at sending stuff out. But if you have a look at the disclaimer on his Website, he mentions this
17 February 2009, 09:03 PM
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its a shame cos the site is fulllllll of stuff i want. if its going to take 4years to get it posted i dont think ill bother, ill just look for the stuff sumwhere else. he's missing out of alot of money. the stuff i want in the next couple of months comes to £2,125 and ive already spent £540 with him
11 March 2009, 09:20 PM
#21
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here's conclusion of my experience with flat4online
kronja corner - flat4online experience
shortly - i had to wait 2 months for my stuff (water pump and pulleys), and now am sending pulleys back.. here are few pics of pulleys - kronja corner - pulleys from flat4online
kronja corner - flat4online experience
shortly - i had to wait 2 months for my stuff (water pump and pulleys), and now am sending pulleys back.. here are few pics of pulleys - kronja corner - pulleys from flat4online
12 March 2009, 02:30 PM
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Always found scotts prices to be good and delivery is included, However I think itd be better if he listed what he had in stock rather than accept payment for an item he doesnt have and then keep you holding on for delivery.
Ive only had one issue with flat4online and that was a problem with getting an apexi induction kit eventually I took 2 other items in exchange.
Other than that I'll keep going there.
Ive only had one issue with flat4online and that was a problem with getting an apexi induction kit eventually I took 2 other items in exchange.
Other than that I'll keep going there.
You can't help thinking that the reason for not listing items as being 'in stock' is because there is actually sod all 'in stock' so you are at the mercy of their suppliers when you make an order.
Kevin
31 March 2009, 06:30 AM
#26
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here's conclusion of my experience with flat4online
kronja corner - flat4online experience
shortly - i had to wait 2 months for my stuff (water pump and pulleys), and now am sending pulleys back.. here are few pics of pulleys - kronja corner - pulleys from flat4online
kronja corner - flat4online experience
shortly - i had to wait 2 months for my stuff (water pump and pulleys), and now am sending pulleys back.. here are few pics of pulleys - kronja corner - pulleys from flat4online
is there any institution in uk that would help me talking to those guys? we have here in estonia something like "consumer protection" - elderly ladies who just love to screw such businessmen..
unfortunately i'm not that rich to just let those 300£ slip away without even trying to get refund...
thx,
jk
31 March 2009, 09:13 AM
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so, we've agreed i'll send pulleys back. parcel sent and it is with them already about two weeks - and guess what? they do not even respond to my emails...
is there any institution in uk that would help me talking to those guys? we have here in estonia something like "consumer protection" - elderly ladies who just love to screw such businessmen..
unfortunately i'm not that rich to just let those 300£ slip away without even trying to get refund...
thx,
jk
is there any institution in uk that would help me talking to those guys? we have here in estonia something like "consumer protection" - elderly ladies who just love to screw such businessmen..
unfortunately i'm not that rich to just let those 300£ slip away without even trying to get refund...
thx,
jk
kronja:
Ah, So you was the guy spamming our website last month , rather than getting in contact and trying to resolve the issue
Scott @ Flat4 suppliers our parts we make .
As I can see from the photos , that is not the condition of the pulleys when they left us .
You are checking the insert position from the inside of the flange which is irrelevant to the sensor as it comes from the inside of the counter bore face.
The inserts are made from mild steel so yes they are magnetic. Yes we have issues twice in the past before but these are now pressed into the pulley within a thou limit of each other , if the pulley has been knocked or damaged in someway that may move the insert but they would of left us all the same .
Speaking to Scott he says that you was not willing to return the pulleys and just demanded a refund, without having any product returned you are not going to get a refund . I think something has gone wrong somewhere along the line hence why you don't want to return them .
If you ask around you will learn that we only machine parts to the best quality and that I will bend over backwards to help any customer out.
If you would like to get in contact direct please email me on info@cdfracing.co.uk
Thanks Chris
Ah, So you was the guy spamming our website last month , rather than getting in contact and trying to resolve the issue
Scott @ Flat4 suppliers our parts we make .
As I can see from the photos , that is not the condition of the pulleys when they left us .
You are checking the insert position from the inside of the flange which is irrelevant to the sensor as it comes from the inside of the counter bore face.
The inserts are made from mild steel so yes they are magnetic. Yes we have issues twice in the past before but these are now pressed into the pulley within a thou limit of each other , if the pulley has been knocked or damaged in someway that may move the insert but they would of left us all the same .
Speaking to Scott he says that you was not willing to return the pulleys and just demanded a refund, without having any product returned you are not going to get a refund . I think something has gone wrong somewhere along the line hence why you don't want to return them .
If you ask around you will learn that we only machine parts to the best quality and that I will bend over backwards to help any customer out.
If you would like to get in contact direct please email me on info@cdfracing.co.uk
Thanks Chris
31 March 2009, 09:45 AM
#28
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bad experience here aswell.
sent me parts i didnt ordered as ''replacements'' for parts that werent in stock, the replacements were less than half the value of what i had ordered but this didnt seem to be an issue to scott as there was no mention of it before sending them to me and no refund either! took a further 6 weeks to get my money back after so many e-mails back and forth i lost count, even though i was promised the refund cheque was sent out the week the parts were returned. so blaitant lie's aswell.
and now to add insult to injury ive got a problem with one of the parts i have fitted and have been waiting 3 weeks for a replacement with no joy.
if parts arent in stock people should be told, not left waiting for weeks and not sent replacement parts they havent even ordered.
by far the worst service i have ever had online.
sent me parts i didnt ordered as ''replacements'' for parts that werent in stock, the replacements were less than half the value of what i had ordered but this didnt seem to be an issue to scott as there was no mention of it before sending them to me and no refund either! took a further 6 weeks to get my money back after so many e-mails back and forth i lost count, even though i was promised the refund cheque was sent out the week the parts were returned. so blaitant lie's aswell.
and now to add insult to injury ive got a problem with one of the parts i have fitted and have been waiting 3 weeks for a replacement with no joy.
if parts arent in stock people should be told, not left waiting for weeks and not sent replacement parts they havent even ordered.
by far the worst service i have ever had online.
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