7500 miles done, engine gone, Subaru saying warranty is invalid
#1
7500 miles done, engine gone, Subaru saying warranty is invalid
because I fitted a cat back exhaust!!!
Pistons 2 & 3 are showing low compression on tests.
I know there have been other hatch engines with same problems on standard/PPP exhausts!!!
so they cant go ****in me off with that excuse that it was down to my exhaust making the engine go.
I think its time to get trading standards and watchdog involved
Pistons 2 & 3 are showing low compression on tests.
I know there have been other hatch engines with same problems on standard/PPP exhausts!!!
so they cant go ****in me off with that excuse that it was down to my exhaust making the engine go.
I think its time to get trading standards and watchdog involved
#2
Update: Spoken to Adrian Hogg of Subaru UK, they are saying that because i removed the cat from the I have invalidated the warranty
thats amazing considering i have fitted a CAT BACK system!!!
Awaiting a call back as he said AMC told them the cats have been removed.
thats amazing considering i have fitted a CAT BACK system!!!
Awaiting a call back as he said AMC told them the cats have been removed.
#3
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Do they not make it clear that they will not cover warranty if you modify the engine?
Really feel for you mate as its bollox but a get out clause they can use
Really feel for you mate as its bollox but a get out clause they can use
#4
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Do they not make it clear that they will not cover warranty if you modify the engine?
Really feel for you mate as its bollox but a get out clause they can use
Really feel for you mate as its bollox but a get out clause they can use
#6
after they contact us yesterday for a shoot out for the spec ed's against teh STI cosworth too!!!
right so let me get this straight, if my exhaust (standard) got a hole in it somehow, Subaru would replace it under warranty
NO, the exhaust is a consumable part and not covered by warranty anyway.
and as for modifying the engine, I havent, just a cat back centre pipe and backbox
right so let me get this straight, if my exhaust (standard) got a hole in it somehow, Subaru would replace it under warranty
NO, the exhaust is a consumable part and not covered by warranty anyway.
and as for modifying the engine, I havent, just a cat back centre pipe and backbox
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#10
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because I fitted a cat back exhaust!!!
Pistons 2 & 3 are showing low compression on tests.
I know there have been other hatch engines with same problems on standard/PPP exhausts!!!
so they cant go ****in me off with that excuse that it was down to my exhaust making the engine go.
I think its time to get trading standards and watchdog involved
Pistons 2 & 3 are showing low compression on tests.
I know there have been other hatch engines with same problems on standard/PPP exhausts!!!
so they cant go ****in me off with that excuse that it was down to my exhaust making the engine go.
I think its time to get trading standards and watchdog involved
Fitting a non standard part is bound to invalidate the warranty. It's common sense not to prat about with a car whilst under warranty, and if you do clear it with Subaru first. It's also besides the point what you changed any change will invalidate the warranty fact and common sense.
#11
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Sounds like a crap dealer you have there mate , thats the problem.
Some Subaru dealers are selling new Imprezas with Milltek exhaust systems fitted instead of the gash standard one , cat back , and they all have full and validated Subaru warranties so your dealer is just working you IMHO.
Some Subaru dealers are selling new Imprezas with Milltek exhaust systems fitted instead of the gash standard one , cat back , and they all have full and validated Subaru warranties so your dealer is just working you IMHO.
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Fitting a non standard part is bound to invalidate the warranty. It's common sense not to prat about with a car whilst under warranty, and if you do clear it with Subaru first. It's also besides the point what you changed any change will invalidate the warranty fact and common sense.
If you are not prepared to give up warranty, don't modify, then you have some hope that they may uphold your claim.
Sad but true. Its not all the "nanny state" its cracked up to be.....
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TBH Stan, this popped engine lark is becoming a joke, Subaru need to step up and sort it out.
According to the blurb in the warranty pack its been invalidated on mine and as we all know, I haven't touched mine yet.
Why's mine invalid, becuase of our driver traning day, technically its been tracked.
Its even worse if Mark was told a cat back system wouldn't harm his warranty.
According to the blurb in the warranty pack its been invalidated on mine and as we all know, I haven't touched mine yet.
Why's mine invalid, becuase of our driver traning day, technically its been tracked.
Its even worse if Mark was told a cat back system wouldn't harm his warranty.
#18
Feel for you had the same problem with mine never again.
https://www.scoobynet.com/scoobynet-...e-failure.html
https://www.scoobynet.com/scoobynet-...e-failure.html
#19
Sounds like a crap dealer you have there mate , thats the problem.
Some Subaru dealers are selling new Imprezas with Milltek exhaust systems fitted instead of the gash standard one , cat back , and they all have full and validated Subaru warranties so your dealer is just working you IMHO.
Some Subaru dealers are selling new Imprezas with Milltek exhaust systems fitted instead of the gash standard one , cat back , and they all have full and validated Subaru warranties so your dealer is just working you IMHO.
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TBH Stan, this popped engine lark is becoming a joke, Subaru need to step up and sort it out.
According to the blurb in the warranty pack its been invalidated on mine and as we all know, I haven't touched mine yet.
Why's mine invalid, becuase of our driver traning day, technically its been tracked.
Its even worse if Mark was told a cat back system wouldn't harm his warranty.
According to the blurb in the warranty pack its been invalidated on mine and as we all know, I haven't touched mine yet.
Why's mine invalid, becuase of our driver traning day, technically its been tracked.
Its even worse if Mark was told a cat back system wouldn't harm his warranty.
I agree that Subaru supplying a performance car and not expecting the owners to use the full potential of the car that they designed and supplied is ridiculous, as is their dismissing a warranty claim because at some point the car was taken on a wet grip day ! (I have missed what happened to yours Simon ) I would be interested to know why, in reality, they believe that a wet grip day could have damaged the car.
But I would not expect Subaru to uphold a claim if someone had not taken reasonable care of the car eg done 60 laps on a track day without a break to check engine and let it cool down, or failing to monitor oil, water etc.
Each claim should be taken as an individual case and not dismissed straight away because it seems you broke a warranty condition or term.
Its down to the individual to persue the claim fully to get past the initial try on which they hope will cause you to drop the case. Not easy though.
Last edited by StanS; 22 April 2010 at 12:50 PM.
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Each claim should be taken as an individual case and not dismissed straight away because it seems you broke a warranty condition or term.
Its down to the individual to persue the claim fully to get past the initial try on which they hope will cause you to drop the case. Not easy though.
Nothing has gone wrong with mine yet (touches wood). I was saying it would appear IM warranty isn't worth the paper is printed on.
#29
as this is not the cause of the engine failure the warranty is still, in fact, valid.
An email is being written up now and going direct to the IM directors as I am not happy with the service I have been given and the fob off attempt to make me pay for the repairs.
An email is being written up now and going direct to the IM directors as I am not happy with the service I have been given and the fob off attempt to make me pay for the repairs.