He was made redundant by Prodrive i believe (Shocking as he was a great source of info & friend to many in the scoobynet community) so no point ringing them.
Anyone have an e-mail address or username on here please?

 

Mike still visits the board

And you're right - he was a fantastic source of information.

 

Mike has always been an Enthusiast and ways extremely helpful

He still contributes on this Forum https://www.scoobynet.com/general-te...on-wrxppp.html


Tony

 

posts as https://www.scoobynet.com/member.php?u=3165

 

https://www.scoobynet.com/member.php?u=3165

 

Mike was indeed a very valued member of this board. Would love to hear his views about some of the current discussion points.

 

I'm surprised IM haven't jumped at the chance of Mike's services, they could learn a thing or two about how to treat customers from him.

 

Thx guys, links appreciated.

 

I would say Prodrive customer service was second to none

Perhaps Mike is working for Cosworth

Tony

 

Yup , can vouch for how devoted to great service he was..met him on 1 occasion on a Subaru track day and he couldn't have been more helpful and friendly when I mentioned to him a problem of my car retarding.. he took time out, got his laptop out, connected it up to my car,and worked his magic Top guy
IM getting rid of him is a perfect example of IM shooting themselves in the foot, imo.

 

IM didnt employ him S.W.A

Mike worked for Prodrive.

 

Mike now works for Alcon

 

Prodrive customer service was and still is second to none.

Another example - non car related
I bought an SWRT watch from them many years ago, and I remember having problems with it after a battery change.
Left it with two different repair shops who could not find a fault and I asked Prodrive if they could suggest anyone.
So after nearly 2 years they just said, send us your address and we'll send you a replacement and you ship the old unit back to us.

I personally know two other guys that used to be with Prodrive
1 was a senior WRC technician(Built the first WRC car), the other guy was a customer WRC technician.
Both of them are great blokes too.

 

Another credit to prodrive - I had some prodrive mudflaps which I managed to rip in half when they caught on a kerb, they were astounded that i'd torn them in half without ripping off the bumper. Sent me a replacement free of charge.

 

Great news Mike was never going to be unemployed for long Have to get a group buy going