Normal behaviour for a car dealer?
#1
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Normal behaviour for a car dealer?
So i'm trying to get another scooby after a 5 year break and been looking for a couple of weeks for a decent blobeye.
Finally found a good looking example at a dealer near me so phoned them up. The advert said it had "sports suspension" so I enquired exactly what it had fitted. The reply was "it's a high performance car so it must have sports suspension". We then established that it hadn't been modified and was just standard. When I asked "what was the condition of the body work like, many stone chips?", the reply was "what do you expect for £7300, a new car?".
Despite the arrogant salesman, I still went along to have a look as it met a lot of my criteria. The car looked very nice inside and out, and had low mileage and FSH. I was interested in seeing what deal he would do on it, so said I wouldn't really want to pay over 7K for it, to which he replied "well then this isn't the car for you, the price is £7299 plus you will have to pay an administration fee of £99, plus you have to take out an extended waranty which makes it £7600." "You know where we are if you want it."
Surely its normal to try and haggle with a salesman? And are they even allowed to advertise the car for a price, then add another £300 on top?
Oh, and its advertised as having 39k miles "just to get it into the lower milage autotrader bracket", when its actually done over 40k.
Should I just walk away and look for another one, or try and get his manager or even trading standards involved as I do actually like the car?
Finally found a good looking example at a dealer near me so phoned them up. The advert said it had "sports suspension" so I enquired exactly what it had fitted. The reply was "it's a high performance car so it must have sports suspension". We then established that it hadn't been modified and was just standard. When I asked "what was the condition of the body work like, many stone chips?", the reply was "what do you expect for £7300, a new car?".
Despite the arrogant salesman, I still went along to have a look as it met a lot of my criteria. The car looked very nice inside and out, and had low mileage and FSH. I was interested in seeing what deal he would do on it, so said I wouldn't really want to pay over 7K for it, to which he replied "well then this isn't the car for you, the price is £7299 plus you will have to pay an administration fee of £99, plus you have to take out an extended waranty which makes it £7600." "You know where we are if you want it."
Surely its normal to try and haggle with a salesman? And are they even allowed to advertise the car for a price, then add another £300 on top?
Oh, and its advertised as having 39k miles "just to get it into the lower milage autotrader bracket", when its actually done over 40k.
Should I just walk away and look for another one, or try and get his manager or even trading standards involved as I do actually like the car?
#4
Walk away , walk away , walk away dont give a ****tard your money for starter's even if it is the car your looking for , alternatively ask to speak to a different salesman and make sure they get the commision !!
Buyers market mate......
Buyers market mate......
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Yes, I was originally thinking it would go for less than the asking price, not more
I think I must live in a scoobyless area, everyone says there's loads around, but I'm having real trouble finding one atm.
I think I must live in a scoobyless area, everyone says there's loads around, but I'm having real trouble finding one atm.
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The blob eyes are getting really old now! my friend picked up a 05plate STi for £9000 recently and it is immaculate. I suppose it depends alot on which part of the country your in. Im sure if you hold out mate the right one will come along, they always do
#9
i knew the condition and milage etc was astronomical so the second i heard it might be for sale i snapped it up .........
and plus a good drive home is the best test drive and feeler for the car possible !
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I wouldn't touch it. As already said, can you imagine what the aftersales service would be like?
The salesman knows where you are [does he] if he wants to get in touch.
The salesman knows where you are [does he] if he wants to get in touch.
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Definately walk away.
I would even go as far as to ring him up and tell him that you were thinking of buying it but he's acted like a **** and you won't do business with such a half wit.
There's loads of Impreza's out there so just wait for the right one. You wont be waiting long I assure you.
I would even go as far as to ring him up and tell him that you were thinking of buying it but he's acted like a **** and you won't do business with such a half wit.
There's loads of Impreza's out there so just wait for the right one. You wont be waiting long I assure you.
#13
Must admit I had similar difficulties when viewing a few scoobs at dealers before buying my current one (privately).
I assumed buying a car in this climate would be easier than ever, and that dealers would be desparate to sell, especially uneconomical cars like scoobies. But had the same problems, they didn't seem at all willing to barter, just wanted the price they had advertised it for.
To be honest if you can, I'd suggest going private. I'm always a bit wary about cars in a dealers and you'll always pay a lot more for them.
I assumed buying a car in this climate would be easier than ever, and that dealers would be desparate to sell, especially uneconomical cars like scoobies. But had the same problems, they didn't seem at all willing to barter, just wanted the price they had advertised it for.
To be honest if you can, I'd suggest going private. I'm always a bit wary about cars in a dealers and you'll always pay a lot more for them.
Last edited by Probein; 03 August 2010 at 01:46 PM.
#19
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Facts of the matter are these:-
1. You like the car
2. You would like to buy it
3. It has a price
4. It has additional costs
Add up the costs, ignore the Salesman, do you want the car for what it will cost?
If YES then buy it - if NO then walk away
Don't let a salesman get in the way of a car you want - on the other hand, don't buy if it's not 100% right for you as a package.
1. You like the car
2. You would like to buy it
3. It has a price
4. It has additional costs
Add up the costs, ignore the Salesman, do you want the car for what it will cost?
If YES then buy it - if NO then walk away
Don't let a salesman get in the way of a car you want - on the other hand, don't buy if it's not 100% right for you as a package.
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These muppets don't deserve one penny of your hard earned and if they're like that when buying just imagine what they'll be like if you try and do a warranty claim with them?
#23
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Thanks for all the comments I will leave it for at least a week, and hopefully find something else in the meantime. Even if I did eventually get it, I wouldn't have any confidence in the extended warranty given my impression of the place so far.
Here's the car in question for those that were asking: http://www.4usedcarsales.co.uk/vehic...asp?id=1333955
Here's the car in question for those that were asking: http://www.4usedcarsales.co.uk/vehic...asp?id=1333955
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Personally,I would walk away as there are plenty of good cars out there,his warranty means nothing in the real world and manners and a little bit of knowledge cost nothing.Best of luck with the search
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#30
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the correct answer is pointed out above, but many have failed to see it.
imagine you wanted to pay £6k for a car, you wanted car X with mileage Y and you absolutely couldn't go one penny over.....
if I offered to sell you car X with mileage Y for £1, however I told you that I wanted an arrangement fee of £5999 would you end up with the car you wanted at the price you wanted? Albeit in a convoluted fashion.
The reason why traders are being hard nosed about it at the moment is that they have had it rough for a couple of years now.
Every magazine and car show on telly is screaming buyer's market, people are making silly half price offers on cars and expecting to get a win on it because they have been washed to believe that it's a buyer's market.
Foe every car that has a sticker price of £10k, some chancer makes a £7k offer on it and gets the hump when knocked back.
They have seen and heard every reason for a while now, but, they are in the trade so they know full well the state of the market and the majority have adjusted prices accordingly.
Talk of trading standards and getting his boss involved smack of desperation.
Why would you get trading standards involved?
Have you been ripped off?
No, you haven't bought the car.
Why get his boss involved?
Does his boss give two hoots as long as the guy sells the car?
No, of course he doesn't he only wants the sale.
Get a grip, use pistonheads and the autotrader and find one of 100 cars for sale locally.
If the integrity of the person you buy from is so important to you then be fussy and vote with your feet.
if it isn't, and this is car X at mileage Y for your budget then respectfully STFU and buy it
HTH
imagine you wanted to pay £6k for a car, you wanted car X with mileage Y and you absolutely couldn't go one penny over.....
if I offered to sell you car X with mileage Y for £1, however I told you that I wanted an arrangement fee of £5999 would you end up with the car you wanted at the price you wanted? Albeit in a convoluted fashion.
The reason why traders are being hard nosed about it at the moment is that they have had it rough for a couple of years now.
Every magazine and car show on telly is screaming buyer's market, people are making silly half price offers on cars and expecting to get a win on it because they have been washed to believe that it's a buyer's market.
Foe every car that has a sticker price of £10k, some chancer makes a £7k offer on it and gets the hump when knocked back.
They have seen and heard every reason for a while now, but, they are in the trade so they know full well the state of the market and the majority have adjusted prices accordingly.
Talk of trading standards and getting his boss involved smack of desperation.
Why would you get trading standards involved?
Have you been ripped off?
No, you haven't bought the car.
Why get his boss involved?
Does his boss give two hoots as long as the guy sells the car?
No, of course he doesn't he only wants the sale.
Get a grip, use pistonheads and the autotrader and find one of 100 cars for sale locally.
If the integrity of the person you buy from is so important to you then be fussy and vote with your feet.
if it isn't, and this is car X at mileage Y for your budget then respectfully STFU and buy it
HTH