Potential Issue With Mechanic
#1
Potential Issue With Mechanic
Hi guys, as a few of you are aware, I've recently had a lot of rebuilding stuff done to my blob after burnt valves etc.
I got it back in the beginning of Feb, (it went it mid December). It lasted 3 days before my misfire was back, and a major oil leak.
He reluctantly took it back in.
Had it back a week now, and today I had to drive to Liverpool for a funeral (55miles). When I got there, there was smoke bellowing from the engine bay. Checked oil, and it was empty. Called the RAC out as well for a quick check over.
I called him, and his response was ' I wish I'd never even started on the f***ing car'.
Not helpful. I know a lot of people have told me to just demand he fixes it / dump it back there until it's done. Realistically though, where do I stand now?
It never had an oil leak when it went in.
I got it back in the beginning of Feb, (it went it mid December). It lasted 3 days before my misfire was back, and a major oil leak.
He reluctantly took it back in.
Had it back a week now, and today I had to drive to Liverpool for a funeral (55miles). When I got there, there was smoke bellowing from the engine bay. Checked oil, and it was empty. Called the RAC out as well for a quick check over.
I called him, and his response was ' I wish I'd never even started on the f***ing car'.
Not helpful. I know a lot of people have told me to just demand he fixes it / dump it back there until it's done. Realistically though, where do I stand now?
It never had an oil leak when it went in.
#6
I doubt a garage would bill another garage, they would bill you, and expect you to chase the other guy.
Definitely worth getting on to trading standards, and a few letters sent could be enough to get him to sort it via a refund etc
that response tho is just something else - ' I wish I'd never even started on the f***ing car' - that is just mental, you pay all that money and get treated like that!
Definitely worth getting on to trading standards, and a few letters sent could be enough to get him to sort it via a refund etc
that response tho is just something else - ' I wish I'd never even started on the f***ing car' - that is just mental, you pay all that money and get treated like that!
Last edited by CutMasterT; 04 March 2014 at 10:26 PM.
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#8
I doubt a garage would bill another garage, they would bill you, and expect you to chase the other guy.
Definitely worth getting on to trading standards, and a few letters sent could be enough to get him to sort it via a refund etc
that response tho is just something else - ' I wish I'd never even started on the f***ing car' - that is just mental, you pay all that money and get treated like that!
Definitely worth getting on to trading standards, and a few letters sent could be enough to get him to sort it via a refund etc
that response tho is just something else - ' I wish I'd never even started on the f***ing car' - that is just mental, you pay all that money and get treated like that!
#9
#11
I would get the original garage to have it back to sort out the work on the understanding that if its not done right this time you will either take it to another garage and let them assess the situation and give you a good idea of what needs doing and how much or you take it to the trading standards and possibly look at claiming back the money from said garage with extras for all the hassle. Also see if you could get a courtesy car thrown in whilst your car is back in having the ballsed up work being done
#12
#13
I would get the original garage to have it back to sort out the work on the understanding that if its not done right this time you will either take it to another garage and let them assess the situation and give you a good idea of what needs doing and how much or you take it to the trading standards and possibly look at claiming back the money from said garage with extras for all the hassle. Also see if you could get a courtesy car thrown in whilst your car is back in having the ballsed up work being done
#15
UPDATE - it's still not ready. He told me it would be back today.
Phoned him, and apparently, the new parts he put in the first time around are damaged, car is in bits so I can't take it away.
It's been in since mid December now.
What is my next step? I feel I'm getting lied to every week.
Phoned him, and apparently, the new parts he put in the first time around are damaged, car is in bits so I can't take it away.
It's been in since mid December now.
What is my next step? I feel I'm getting lied to every week.
#17
UPDATE - it's still not ready. He told me it would be back today.
Phoned him, and apparently, the new parts he put in the first time around are damaged, car is in bits so I can't take it away.
It's been in since mid December now.
What is my next step? I feel I'm getting lied to every week.
Phoned him, and apparently, the new parts he put in the first time around are damaged, car is in bits so I can't take it away.
It's been in since mid December now.
What is my next step? I feel I'm getting lied to every week.
Basically go and have a chat with your mechanic, ask him exactly what's being done to your car, then agree to a set time to get the car back to you, ( 14days maybe ), obviously with all work warrantied.
If above doesn't happen then put it in writing to him, ( but state that you will be recovering all costs if car is not returned fully repaired ),send it recorded delivery.
If all this fails, then go through the small claims court to recover all costs, you don't need a solicitor, you can do it all yourself.
It normally makes them sit up and take notice if it looks like you know what you're doing.
Last edited by weirdfish; 22 March 2014 at 05:13 PM.
#18
He obviously hasnt got a clue, If its a rocker cover gasket its about £60 for both sides including the bolt seals and half moon gaskets, Are you sure he fixed it last time and not just got his silicone gun out?
You can order them for next day delivery and fitting is about an hour or two each side
You can order them for next day delivery and fitting is about an hour or two each side
#19
Bit OT but as a WRX owner sometimes it's a bad idea to take a car to a jap specialist who favours Evo's/STI's/Classic's etc.
#20
A specialist who knows a car IMO is far better than dripping it off at wherever, You must have one if those faces if that's how you feel with your WRX complex
#21
Most companies are nice at first, I think we should call it corporate grooming. If I'm not mistaken new BT customers get a better deal than existing ones.
My face or just life in general who knows?
#22
I do kind of agree with with you on that though ...but IMO if you choose the right tuner/garage there should be no corners cut/complacency...Anyone can call themselves a specialist it just depends in what context that are referring it to
#23
Going through something similar with a builder at the moment, but it might help if you do the same.
Basically go and have a chat with your mechanic, ask him exactly what's being done to your car, then agree to a set time to get the car back to you, ( 14days maybe ), obviously with all work warrantied.
If above doesn't happen then put it in writing to him, ( but state that you will be recovering all costs if car is not returned fully repaired ),send it recorded delivery.
If all this fails, then go through the small claims court to recover all costs, you don't need a solicitor, you can do it all yourself.
It normally makes them sit up and take notice if it looks like you know what you're doing.
Basically go and have a chat with your mechanic, ask him exactly what's being done to your car, then agree to a set time to get the car back to you, ( 14days maybe ), obviously with all work warrantied.
If above doesn't happen then put it in writing to him, ( but state that you will be recovering all costs if car is not returned fully repaired ),send it recorded delivery.
If all this fails, then go through the small claims court to recover all costs, you don't need a solicitor, you can do it all yourself.
It normally makes them sit up and take notice if it looks like you know what you're doing.
#24
UPDATE - it's still not ready. He told me it would be back today.
Phoned him, and apparently, the new parts he put in the first time around are damaged, car is in bits so I can't take it away.
It's been in since mid December now.
What is my next step? I feel I'm getting lied to every week.
Phoned him, and apparently, the new parts he put in the first time around are damaged, car is in bits so I can't take it away.
It's been in since mid December now.
What is my next step? I feel I'm getting lied to every week.
Then its up to you to give them an ultimatum of done by such a date or you will take legal action. But that could back fire on you and they may say f**k you and leave it in bits
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