Yearly subscription taken twice!
24 February 2018, 01:18 PM
Scooby Regular
Thread Starter
Join Date: Dec 2014
Location: London
Posts: 844
Yearly subscription taken twice!
Just noticed I have been charged twice for my yearly Scoobynet subscription. Who is liable Scoobynet or PayPal? And how do I go about getting it back?
27 February 2018, 03:53 PM
Scooby Regular
Thread Starter
Join Date: Dec 2014
Location: London
Posts: 844
Any admin alive? Quick to take my money twice but not quick to reply!
27 February 2018, 04:22 PM
Scooby Regular
Join Date: Jan 2007
Location: Leeds
Posts: 6,433
Cancel your recurring subs so it doesn't happen again.
Quickest way for a refund is PayPal dispute,couple of weeks.
27 February 2018, 09:02 PM
Scooby Regular
Thread Starter
Join Date: Dec 2014
Location: London
Posts: 844
I have done both the things you suggested already. Just can't quite see how the admin are so bad on this forum! Really disappointing!
27 February 2018, 09:17 PM
IB Staff
Join Date: Dec 2013
Location: The Interweb
Posts: 50
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Shoot me a PM with the transaction ID that needs to get refunded.
27 February 2018, 09:24 PM
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Join Date: Dec 2014
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Posts: 844
Quote:
Originally Posted by IB Jose
Shoot me a PM with the transaction ID that needs to get refunded.
Done.
28 February 2018, 01:09 PM
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12 May 2022, 05:46 PM
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Hi ive been charged twice also.Paypal transaction id:6C017476EY605232L.£18 on 11thmay and £18 on 12may.Can you refund me £18 please?
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