Martin2005

Rang up the RAC, to find out whether my tracker was working properly, as I've never heard anything from them and it's draining my battery at a stupid rate (flat if not started within 2 days). They said they'd run a test track on it, low and behold they cant get a signal. Now the cheeky sods want £85 to come a fix it.

So in summary I've being paying for a service that doesn't work, that flatterns my battery, and now I have to pay them to come and fix it. Thank god my cars wasn't stolen as I expect that there are all kind of clauses that ensure they are never liable.

Anyone had this kind of 'fun' with them

Abdabz

https://www.scoobynet.com/scoobynet-...-works-me.html

Martin2005

So it's good when it actually works then!

Abdabz

Yeah, they were good with mine fella, but each brand of tracker get a mixed reception on here... It's shame they appear to have done you over...

LitchfieldImports

Hi Martin,

I can have Tim look at it on Saturday if it helps?

Regards

Iain

JohnD

iTrader: (5)

Mine would drain the battery regularly but I finally had the offending unit (there are 3 parts to the system) replaced after it was proved that it was not entering "sleep" mode at all, let alone after a long time! It was done under the cars warranty at no cost to me, other than I had to leave it with them to test the drain overnight and then again after the new unit was fitted. It's been fine since.
If you have any warranty on the car, it should be covered.
JohnD

Martin2005

Cheers Iain, that would be great thanks

Geoff Twibell

I guess this is RAC Trackstar as fitted to the P1.

No technical problems but not happy when I sold the car after just paying a year's subscription and was refused a part refund by Trackstar. Even less pleased when, in the same breath, they asked me for the new owner's details so they could hit him up for a new year's sub! I think I was able to find some appropriate words of reply.....

GeoffT.

wolfie28

I hear you Martin. Load of cr@p in my opinion, took 5 attempts to find me when I wanted to test the system over a 3 week period at various places . Used to get a discount off your insurance if you had one, now many insurance companies don't care or say you have to have one fitted, no discounts though .

Good job I took out the lifetime subscription .

Wolfie.

XRS

I have the speed safe option with mine and it works well. On the one occasion I rang them up to see if they knew where my car was they did, and when Tim drove it off on a trailer once I received a phone call.

My theory is that by having the speed safe so long as it keeps warning me of cameras it must know where the car is. Having said all that, I don't have the battery-draining problem either.

Martin2005

Cheers XRS, my problem with them is that they seem to expect the owner to know if the tracker is working, without doing a test track every 5 minutes how is this possible? Surely it's up to them to know whether it's working or not

newbiefreddy

Has any one ever got their car back after its been stollen due to the tracker?????

HOWY

a

Once saw a TV program where the police retrieved a car which had a tracker in it ! but it would be interesting to see the statistics of how many cars with trackers that are stolen are actually recovered