Payed for front & rear brakes on 5th July received fronts on 17th July not received rears as yet spoke to them on four occasion's each time i am told they have just been sent. What should i do
Thanks Mark

 

I've heard mixed feedback and reactions from Godspeed. Mainly not good, escpecially on their customer relations.

Ian does do a quality product by all accounts (apart from one lad who had some cracking issues) but I've heard many a tale of people trying to get in touch to find out despatch dates etc... once your money has been spent etc...

I'd do a quick search on here and see what the current status is as it may have changed.. he may be snowed under with work and simply hasn't got around to it.. I'd wait a few more days.. try a few more calls and and email or two (keeping dates and times of all communication) and then send the nasty mail or written letter if you still have no joy.

HTH

 

So u should have 4 sets of rear brakes comeing,load of crap get back on the dog & bone Mark..

 

Keep getting answer phone does not get back to me thinking of going down their

 

Too right.

 

Just phoned spoke to Ian he said he has sent my brakes out to the wrong address by mistake he is trying to get them picked up today & sent out tomorrow will have a clown trying to fit them to their Saxo lol
so fingers crossed he isn't trying to fob me off again can't help wondering why i haven't received somebody else's think i am getting paranoid

 

No mate you're not getting paranoid its just your money and like me and eveyone else you expect to be told the truth an not be fobbed off.

 

Cheers guys feel a bit better now i have spoken to him

 

Gary (silversonic) had so much trouble with customer service that he had a poem written about it.

Ah, them were t'days

Just done a (quick) search, but can't find it. I'll try later when I have more time.

 

Ian is pretty bad isn't he?

I ordered some brakes from him a couple of years ago as part of a group buy (£800.00). In the end I was the last to get mine-kept being told mine were having to be made especially for the wheels etc etc. Then he didn't have my address (but the invoice came ok) then the carriers had had some difficulty with delivery and someone else had to be used. Thought nothing more of it and eventually got the bits.

Several months later ordered some replacement pads and went through the excat same problem as above to a point where he argued they had been posted through my letterbox. My god you are lucky to get a letter through it let alone pads!!!! Again I got some eventually.

I can only assume he has too much to do in the working day but rather than employing someone else he chooses to do everything himself. Fair enough but his customer service evidently suffers.

To make matters worse the brakes weren't that good IMO although reasonable value for what I paid. Moneys safe mate just takes a while to get your bits.............

 

Silver sonic had a scoob
it's brakes were a tale of woe
for everywhere that Gary went
the car would not go slow

He changed the pads, he changed the discs
he fettled all his stoppers
but whenever he went out to asda
he ran down loads of shoppers

Thought sonic 'this is just no good,
I'll take more drastic measures
so he bought a set of bigger discs
to enhance his stopping pleasures

He ordered them from a bloke up North
Who's gonna remain nameless
'Cos when the rotors didn't turn up
The bloke said 'I am blameless'

Now Sonic was not easily swayed
He excercised his right
To ring and hassle his supplier
morning, noon and night

A few weeks passed and nothing came
despite his protestations
and this from someone whose adverts claim
he has customers in many nations

Longer yet, and still no sign
of anything round and shining
and everyone at Fenay Bridge
got sick of Gary's whining

Eventually, unbelievably
a parcel came one morn
but Gary's smiles were soon subdued
'twas his monthly stash of ****

a quick ham shank then back on the phone
to give the guy more grief
for Sonic's old discs were now getting
worn beyond belief

and rumour has it, on bright days
with close examination
daylight shone right through the discs
pin hole perforations

a decade passed, wars came and went
and still no discs arrived
poor old Gary couldn't help feeling
a little bit deprived

he'd almost given up all hope
when a knock upon the door
revealed a courier with a box
'That's twelve pounds ninty four'

'You what?' said Sonic, 'thirteen quid'
'What's all that about?'
'We've had this box for seven months
Just found it clearing out'

'It's been lying there collecting dust
for goodness knows how long
we never thought to check t' address
and that it might belong

to someone who was wondering
where it had gone to
so i decided to pop along
and hand it over to you

The thirteen quid's a storage charge
though under the circumstances
I think we'll waive it, just this time
besides, I'm not sure I fancy your chances

of getting these here discs to fit
on to your flat four motor
'cos it says upon the box
Mitsubishi Motor

Gary went from red to blue
then a fetching shade of puce
he launched a full frontal attack
a violent tirade of abuse

The courier, fearing for his life
turned on the spot and ran
Down sonics drive, through the gate
and shot off in his van

Our poor hero, stood forlorn
downtrodden and depressed
'I'm not having this' he cried
'I'll show the swine who's best'

He grabbed the parcel, got in his car
and followed the couriers tracks
for at least a mile and a half
before he ran out of optimax

and that's the last we heard of him
he disappeared from view
with plumes of smoke pouring out
of his ears, it's true

there's rumours from those in the know
that he's living up in the Lakes
if you should see him just be sure
not to mention brakes



just come back from a relaxing 2 weeks in Cyprus to this post
bstard

 

So he's still not on the Christmas card list, Gary?

 

I take it i have a bit more of a wait nice poem though

 

 

then had to redrill the buggers when i got em!

 

what??? nearly 24hrs and no flippant remark from sticky

 

Well two days later still no brakes surprise surprise

 

I'm sharpening my pencil as I type.

Only problem if finding a rhyme for s3emo123. Mind if I call you Bob?

 

not a prob feel a ***